Delivery
When we deliver
- Tuesdays and Fridays
- Greater London by a local London courier, the rest of the UK by DPD
- Electric delivery vans used where possible
Order cut-off
- Order by 12 noon Monday for Tuesday delivery
- Order by 12 noon Thursday for Friday delivery
- Choose your delivery day in your basket. We don't deliver on bank holidays or the day after one.
Please be home on your delivery day
Our soup is fresh and chilled, not frozen. The insulated box keeps it cold for around 24 hours, which is enough to reach you but not to sit on a doorstep.
When your box arrives
- Open the box straight away. Don't leave it in a porch, hallway or car.
- Put the soup in the fridge as soon as you've unpacked it.
- Check the use-by date on each pack.
Soup left in an unopened box will warm up and won't be safe to eat.